GDPR Compliance Statement

Last updated: 22 August 2026 • Arrow Digital (Hudsys Ltd)

Our UK GDPR Principles

Hudsys Ltd (trading as Arrow Digital) complies fully with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We ensure that personal data is processed lawfully, fairly, transparently, and securely with strict data minimization principles.

The 7 Key Data Protection Principles We Uphold

1Lawfulness, Fairness & Transparency

Clear explanations of why data is collected and how it is used.

2Purpose Limitation

Data is only used for specified, legitimate business and contract delivery purposes.

3Data Minimisation

We never ask for unnecessary personal details or store redundant records.

4Accuracy

We take active steps to keep client records up to date and correct inaccuracies promptly.

5Storage Limitation

Data is retained only as long as necessary to fulfill contracts and statutory obligations.

6Integrity & Confidentiality

Protected by TLS 1.3 encryption, two-factor authentication, and isolated server environments.

7Accountability

We maintain internal records of processing activities and data risk assessments.

How to Submit a Subject Access Request (SAR)

Under UK GDPR, you have the right to request a full copy of all personal data held about you by Arrow Digital, or request permanent deletion ("Right to Erasure").

Simple 3-Step Process:
  1. Send an email to neil@arrowwebdesign.co.uk with the subject line "Subject Access Request (UK GDPR)".
  2. Include your full name, business name, and the email address used in your communications with us.
  3. We will verify your identity and deliver a structured export of your data within 30 calendar days at zero cost.

Data Sharing & International Transfers

We do not sell, broker, or trade personal data under any circumstances. All client database operations and customer lead capture pipelines are hosted on secure edge servers within the UK and European Economic Area (EEA), or with certified international vendors meeting strict UK International Data Transfer Agreements (IDTA).

Data Protection Officer (DPO) Contact

If you have questions or concerns regarding our GDPR compliance, please contact our Data Protection Officer directly:

Name: Neil Blanchard (Director, Hudsys Ltd)
Email: neil@arrowwebdesign.co.uk
Telephone: 07814 379980
Supervisory Authority: UK Information Commissioner's Office (ICO) — ico.org.uk
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